Start in the right place
We welcome questions about this website. Account access, member messages, payments and subscriptions must be handled through the service where the account was created.
Use the published website contact channel for:
Contact channel pending publication. A verified email or form endpoint was not supplied, so no invented address has been added.
Use the support options displayed within the SilverSingles service where you registered for:
Our Help Centre explains what information to prepare without disclosing passwords or full payment details.
Name the page URL, describe what happened, state the device and browser used, and include the approximate date and time. For an accessibility issue, explain the task you were trying to complete and the assistive technology involved if you are comfortable doing so.
Never send an account password, one-time code, full card number, bank login, passport scan or home address. A legitimate support process should request only the information needed to locate and assess the issue.
The Help Centre separates website questions from account and billing questions.